Reducing User Anxiety is a Key to Driving Adoption of Videoconferencing — Let’s Do Video

Those of us who have been using videoconferencing day-in and day-out for decades, often forget what it is like to be a video newbie, and the anxiety that can come with using a videoconferencing systems for the first time.

Most people who are new to videoconferencing naturally worry about the technology when getting started. Videoconferencing can be expensive and unfamiliar and users worry about breaking “the system.” They can also be self-conscious about the possibility of being…