Is the Helpdesk Guy making fun of you? PEBKAC, ID10T, and other clues!

Have you ever suspected that perhaps the helpdesk guys are making fun of you when you call them up? Are they using some terms that don’t seem to relate to your particular problem, but everyone on the other end of the line seems to be chuckling?

Well, then perhaps they’re making a little bit of fun at your expense. If you want to be in on the…